Public Safety

Incidents & Communications

CyberTech provides multimedia recording solutions specifically developed for the unique communication requirements of the emergency services market. Our use of integrated incident replay applications helps to monitor and time stamp all communications associated with an emergency.

Delivering rapid and accurate incident reconstructions, CyberTech generates significant time savings and increased accuracy in the collection of evidential information enabling incidents to be resolved faster and more effectively.
The CyberTech IRIS* application enables the rapid search and replay of recordings from a variety of communication sources including radio and telephone, both fixed and mobile. This intuitive and easy to use software allows control rooms to analyze specific emergency situations where the simultaneous replay of all communications is required to accurately reconstruct scenarios from multiple disparate sources.

IRIS application
 Click on image to enlarge

Integrated, Empowering, Efficient and Flexible

The benefits of analyzing incidents with CyberTech IRIS are:

  • Enables faster incident resolution for emergency centers by automatically assembling all voice, data and multimedia sources into a single, integrated and synchronized replay file.
  • Installs easily and requires minimal maintenance, thereby dramatically reducing your costs of ownership and operation.
  • Drives operational efficiencies for emergency services organizations through comprehensive voice, data and multimedia communications, evidence collection and reconstruction and analysis of incidents.
    • Collect, review & organize electronic evidence
    • Post evidence to secure website from application
    • View map location of caller or data source
    • Quickly establish incident timeline
    • Download calls and player software to a CD
  • * will be available in 2011

    Tags

    call recording , voice recording , communication recording , screen recording , optimised solutions , quality recording , speech analytics , workforce optimisation , call logging , voice logging