| Hardware | • Any standard PC server (e.g. HP, Dell, Chenbro, etc.)
|
| Software | • Completely web based
• MS-Windows Server for Core Server
• MySQL Pro as underlying database
|
Recording
Modes | • Full recording
• Selective and rules based recording
• Selections can be based on:
| - D-channel info | - Function Key | | - Channel-nr. | - Calling Line ID | | - Date and time | (via DTMF/FSK) | | - Line Key | - On/Off hook | | - User or Ext. numb. | - Incl./Excl. tel. nr. list |
• Recording on demand
|
Selective
Deleting | • Calls and related info can be deleted by age
• Delete schedule for marked calls
• Call info can be kept even if audio part is deleted
|
Call Search
Criteria | • Search by any combination of the criteria:
| - Call duration | - Marked calls | | - Date and time | - Name | | - CLI/Dialled no. | - Notes fields | | - Channel ID | - User fields (20) | | - Call direction | - EMC data |
|
| Security | • Highest Security levels (Sarbanes-Oxley compliant)
• User level access rights with Passwords
• Access & Permissions with Maker/Checker
• OS Hardening Policy
|
Storage &
Archive | • Local storage on hard disk
• Local archive to DVD-RAM or Iomega REV drives
• Central storage to SAN/NAS (also mirroring, RAID)
• Central archiving to EMC Centera
• Flexible scheduled archiving capabilities
• Many standard media types supported
|
| Compression | • 10 compression rates available
• Indication of hours of storage per media type:
| Type / Rate | 70GB
REV | 4.7GB
DVD | 80GB
HDD | 250GB
HDD | | Uncompressed | 2.290 | 154 | 2.625 | 8.203 | | ADPCM 32Kb/s | 4.580 | 308 | 5.250 | 16.406 | | ADPCM 24Kb/s | 6.100 | 411 | 7.000 | 21.875 | | GSM 13Kb/s | 11.000 | 748 | 12.727 | 39.773 | | Fast GSM 13Kb/s | 11.000 | 748 | 12.727 | 39.773 | | True Speech 8.5Kb/s | 17.300 | 1.161 | 19.765 | 61.765 | | Speex 8Kb/s | 18.300 | 1.234 | 21.000 | 65.625 | | Speex 8.95Kb/s | 24.700 | 1.695 | 28.235 | 88.235 | | Speex 3.95Kb/s | 37.200 | 2.499 | 42.532 | 132.911 | | Speex 2.15Kb/s | 68.300 | 4.591 | 78.140 | 244.186 |
|
| Playback | • Replay over the LAN/internet via web browser
• Real-time monitor
• Last call Replay
• Variable speed replay
• Loop playback replay of call sections
• Add remarks to call playback
• Easy navigation through calls
• Replay directly from archiving media
|
| Encryption | • Rijndael 256 bit audio encryption
• MD5 Fingerprinting
|
| Scalability | • Mixed analogue / digital / trunk / VoIP recording
(from 4 channels and upwards)
• Max. 64 input channels (Myracle)
• Unlimited input channels (Pro)
• Limited only by number of available PCI slots
on server and system performance
• Recorder systems can be clustered to
extend limits
• Number of channels can be extended by adding
an extra card or additional recorder chassis
|
| User Admin | • All user administration is web based
• Remote maintenance possible
• Extensive rights can be defined for users
• Users can be assigned to groups
• Templates to easily set up and apply rights to users
|
CDR & CTI,
Integrations | • CDR or CTI integrations for 3rd party data
• MS-Windows API and SDK for software developments
|
Audio
Interfaces | • Trunk recording
- ISDN E1
- ISDN T1
- CAS | - E1/T1 PRI
- PCM30 / PCM32
- DPNSS / QSIG |
• Extension recording
- Analogue
- Proprietary digital extensions | - VoIP
- SIP |
• Audio and D-channels support for all major PBX
Digital Parallel
- Alcatel OmniPCX
- Ascom Ascotel
- Aspect
- Avaya
- Bosch Integral
- DMS-100 (BRI)
- Ericsson
- Fujitsu Coral
- Goldstar
- Intertel Axxess
- ISDN2 ETSI/1TR6
- LG Starex-VSP
- Nitsuko DX2E
- Nortel
- Panasonic KX-TD
- Philips/NEC | - Realitis DX 4-wire
- Rockwell
- Spectrum
- Selta
- Siemens
- Tadicom Coral
- Toshiba Strata
Digital Serial
- Avaya Index (SDX)
- Mitel X200/SX2000
VoIP
- Alcatel
- Avaya IP office
- Cisco
- Mitel
- Nortel
- Siemens |
• Active VoIP recording
- Avaya AES
- Nortel MLS
| - Mitel Secure Connector
|
 For details see connectivity data sheets.
|
| Certifications | The
CyberTech Recording solutions are certified by Avaya, Cisco, Nortel,
EADS, Motorola, Orange Business Services (Etrali), Speakerbus, EMC and
others.
|
| Languages | The Software can be installed with 2 languages out of the 9 available languages:
• English
• French
• German
• Spanish
• Portuguese
• Italian
• Dutch
• Simplified Chinese
• Traditional Chinese
Other languages can be added. |
