Call Centers
The CyberTech Evaluation Application is a fully integrated, browser-based Quality Monitoring tool for recording and evaluating calls and screens. It identifies areas where performance can be improved and will play an important role in enhancing the delivery of the highest levels of customer service. Using the same intuitive user interface as other CyberTech systems, it makes the creation of individual projects and campaigns a simple process.
CyberTech recording solutions are designed to meet security
requirements of the Payment Card Industry Data Security Standards (PCI DSS),
with standard features for secure storage and data access.
> This page is on our International site. If continued, you are leaving the CyberTech Asia Pacific site, and navigating to the CyberTech International site. To return to the Asia Pacific pages, use the [Change location] button on the top right side.
CyberTech recording solutions are designed to meet security
requirements of the Payment Card Industry Data Security Standards (PCI DSS),
with standard features for secure storage and data access.More information Quality MonitoringCase studies > Other solutions | Brochures Evaluation Application (Brochure)Conformance with PCI DSS (Brochure) |
> This page is on our International site. If continued, you are leaving the CyberTech Asia Pacific site, and navigating to the CyberTech International site. To return to the Asia Pacific pages, use the [Change location] button on the top right side.