We tailor each monitoring plan with specific alarm thresholds and flexible escalation intervals based on your business and communication recording requirements. Our monitoring features include:
Remote monitoring of your CyberTech recording solution via a secure connection.
Automated escalation and notification of critical alarms.
Performance level measurement and analysis.
Real-time monitoring status via our customer web portal.
Trouble ticket management.
Benefits:
Significantly reduces losses in revenue stemming from system downtime
Frees IT staff and user productivity
Dramatically reduces implementation, maintenance and operations costs associated with a complete in-house effort
(800) 656-1607