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CyberTech International

CyberTech International leads the voice logging and communications recording industry with global operations and offices in Europe, Asia, the Middle East and the Americas. CyberTech is among the fastest growing data communications providers and a recognised innovator of voice recording and monitoring applications. With products and services that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications, worldwide CyberTech offers a suite of innovative recording technologies that enable organisations to achieve the highest levels of performance, quality assurance and liability protection while supporting existing business processes. With solutions deployed widely throughout organisations in the public safety, financial services and call centre markets, CyberTech uniquely adds value through use of commercial off-the-shelf (COTS) products and applications that are scalable, turnkey and easy to implement over a virtually unlimited number of channels. In addition, an unsurpassed commitment to customer satisfaction assures maximised technology investments and quality of customer contacts without proprietary hardware, complex integrations or expensive software upgrades. CyberTech International has its headquarters in The Netherlands and established operations around the world including the United Kingdom, North America, Germany, Middle East, Singapore and Hong Kong.

 

CyberTech UK

CyberTech UK specialises in the provision of quality management and performance improvement solutions to contact centres, financial institutions, public safety operations and government organisations. Its consolidated suite of tools enables contact centres to manage, monitor, assess, analyse and improve the quality of their customer interactions for maximising customer and employee satisfaction and retention. Founded in 1988, and formerly known as Activa Solutions, CyberTech UK supports over 1,000 customers in the UK and Ireland.

 



 
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