Financial Services
CyberTech is one the first manufacturers to introduce an effective standard
recording solution that will record and store calls with all data securely
stored and handled according to regulatory requirements.
CyberTech solutions meet regulatory requirements worldwide
by providing faster access to recorded calls to enable rapid dispute resolution
and clarification of events. This is achieved through an automated Workflow
Authorisation Replay Process (WARP), and by delivery of instant call retrieval
and replay to the workstation through a standard Web browser. This entire
authorisation process is fully documented for a complete audit trail of every
event.
More information
 Voice Recording SolutionsCase studies overview > Other solutions |
 Industry Focus: Financial Services Markets (Brochure)Workflow Authorisation Replay WARP (Brochure) |
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