| Hardware |
Any standard PC server (e.g. HP, Dell, Chenbro, etc.)
|
| Software |
Completely web based
MS-Windows Server for Core Server
MySQL Pro as underlying database
|
Recording
Modes |
Full recording
Selective and rules based recording
Selections can be based on:
| - D-channel info |
- Function Key |
| - Channel-nr. |
- Calling Line ID |
| - Date and time |
(via DTMF/FSK) |
| - Line Key |
- On/Off hook |
| - User or Ext. numb. |
- Incl./Excl. tel. nr. list | Recording on demand
|
Selective
Deleting |
Calls and related info can be deleted by age
Delete schedule for marked calls
Call info can be kept even if audio part is deleted
|
Call Search
Criteria |
Search by any combination of the criteria:
| - Call duration |
- Marked calls |
| - Date and time |
- Name |
| - CLI/Dialled no. |
- Notes fields |
| - Channel ID |
- User fields (20) |
| - Call direction |
- EMC data |
|
| Security |
Highest Security levels (Sarbanes-Oxley compliant)
User level access rights with Passwords
Access & Permissions with Maker/Checker
OS Hardening Policy
|
Storage &
Archive |
Local storage on hard disk
Local archive to DVD-RAM or Iomega REV drives
Central storage to SAN/NAS (also mirroring, RAID)
Central archiving to EMC Centera
Flexible scheduled archiving capabilities
Many standard media types supported
|
| Compression |
10 compression rates available
Indication of hours of storage per media type:
| Type / Rate |
70GB
REV |
4.7GB
DVD |
80GB
HDD |
250GB
HDD |
| Uncompressed |
2.290 |
154 |
2.625 |
8.203 |
| ADPCM 32Kb/s |
4.580 |
308 |
5.250 |
16.406 |
| ADPCM 24Kb/s |
6.100 |
411 |
7.000 |
21.875 |
| GSM 13Kb/s |
11.000 |
748 |
12.727 |
39.773 |
| Fast GSM 13Kb/s |
11.000 |
748 |
12.727 |
39.773 |
| True Speech 8.5Kb/s |
17.300 |
1.161 |
19.765 |
61.765 |
| Speex 8Kb/s |
18.300 |
1.234 |
21.000 |
65.625 |
| Speex 8.95Kb/s |
24.700 |
1.695 |
28.235 |
88.235 |
| Speex 3.95Kb/s |
37.200 |
2.499 |
42.532 |
132.911 |
| Speex 2.15Kb/s |
68.300 |
4.591 |
78.140 |
244.186 |
|
| Playback |
Replay over the LAN/internet via web browser
Real-time monitor
Last call Replay
Variable speed replay
Loop playback replay of call sections
Add remarks to call playback
Easy navigation through calls
Replay directly from archiving media
|
| Encryption |
Rijndael 256 bit audio encryption
MD5 Fingerprinting
|
| Scalability |
Mixed analogue / digital / trunk / VoIP recording
(from 4 channels and upwards)
Max. 64 input channels (Myracle)
Unlimited input channels (Pro)
Limited only by number of available PCI slots
on server and system performance
Recorder systems can be clustered to
extend limits
Number of channels can be extended by adding
an extra card or additional recorder chassis
|
| User Admin |
All user administration is web based
Remote maintenance possible
Extensive rights can be defined for users
Users can be assigned to groups
Templates to easily set up and apply rights to users
|
CDR & CTI,
Integrations |
CDR or CTI integrations for 3rd party data
MS-Windows API and SDK for software developments
|
Audio
Interfaces |
Trunk recording
|
- ISDN E1
- ISDN T1
- CAS |
- E1/T1 PRI
- PCM30 / PCM32
- DPNSS / QSIG |
Extension recording
|
- Analogue
- Proprietary digital extensions |
- VoIP
- SIP |
Audio and D-channels support for all major PBX
|
Digital Parallel
- Alcatel-Lucent OmniPCX
- Ascom Ascotel
- Aspect
- Avaya
- Bosch Integral
- DMS-100 (BRI)
- Ericsson
- Fujitsu Coral
- Goldstar
- Intertel Axxess
- ISDN2 ETSI/1TR6
- LG Starex-VSP
- Nitsuko DX2E
- Nortel
- Panasonic KX-TD
- Philips/NEC |
- Realitis DX 4-wire
- Rockwell
- Spectrum
- Selta
- Siemens
- Tadicom Coral
- Toshiba Strata
Digital Serial
- Avaya Index (SDX)
- Mitel X200/SX2000
VoIP
- Alcatel-Lucent
- Avaya IP office
- Cisco
- Mitel
- Nortel
- Siemens |
Active VoIP recording
|
- Avaya AES
- Nortel MLS
|
- Mitel Secure Connector
|
 For details see connectivity data sheets.
|
| Certifications |
The CyberTech Recording solutions are certified by Avaya, Cisco, Nortel, EADS, Motorola, Orange Business Services (Etrali), Speakerbus, EMC and others.
|
| Languages |
The Software can be installed with 2 languages out of the 9 available languages:
English
French
German
Spanish
Portuguese
Italian
Dutch
Simplified Chinese
Traditional Chinese
Other languages can be added. |
